Terms and Conditions

Our outlet store brings you the very best values and lowest prices in floor coverings! All materials are warranted first quality. Some material is discontinued by the manufacturer. (There is nothing wrong with our discontinued material - floor covering is a fashion industry and most products are discontinued to recolor or restyle every 2 to 3 years!)

Sometimes colors look different on your computer, so we urge you to order a sample before you buy to make sure it’s what you want.


RETURNS – You can return any merchandise for a full refund in the original packaging and condition within 14 days of receipt. We work hard to make sure our products arrive in perfect condition! If it’s damaged or defective, we pay for the return shipping. If it’s what you ordered and in good condition and you don’t like the color or you changed your mind, we ask you to pay for the return shipping. (We trust you understand that we need to do this to keep our prices so low!)

WARRANTY – Warranties are up to the manufacturer. Some 1st quality discontinued products or overstocked products are sold as is. So it’s important that you inspect your materials and notify us of any defects or damage within our 14 day return period. Our maximum liability is limited to purchase price of material.


Before you go...

If you did not find what you are looking for, please let us know.

SUBMIT